Get Free Advice
360° view of the customer.
Bring all your customer data into a unified view — even data from legacy and on-premises systems. Oracle, SAP, you name it. Our platform lets you integrate at the identity, data, process, and UI layers.
Deliever fast, easy, and customisable analytics
Satisfy the demand for business analytics without the need for more IT resources. Stakeholders can create personalised reports and dashboards by department, role, and individual.
Know more about your customer
With IoT services from Salesforce, you can route data generated from connected devices directly into Salesforce, where sales, service, marketing, and other teams can act on it
We make it happen! Get your hands on the best solution based on your needs.
Accounts Management
You can avail a detailed view of their customer’s whereabouts, including communications, key contacts, activity history,
Opportunity Management
A detailed overview of team-wise deals are available with the Opportunity Management system. You can also monitor stages, quotes,
Lead Management
With Salesforce CRM, you can manage their leads from the start to end, while optimizing their sales campaigns across multiple
Lead Scoring
You can create a scorecard for their leads which will showcase their activity levels and their interest rates in an
API
The software offers programmatic access to its user’s organizational information using API’s like REST custom web services,
Workflow Management
Salesforce CRM offers visual workflow management for rapid designing and automation of any business process with drag-and-drop
Case Management
With Salesforce CRM, you can monitor multiple cases in queues and define specific escalation and assignment rules for individual
Contract Management
Authorized users can update data related to a particular contract in an instant, using any device of their choice.
Collaboration
Salesforce CRM facilitates high collaboration levels among employees. This feature allows sharing of critical data to keep up
Order Processing
Salesforce CRM can be used to manage the lifecycle of the entire order, starting from capturing a particular to their post
Data Storage
Salesforce CRM stores various data, including products, projects, prices, lead data, opportunities etc in a secure manner.
Integration
Salesforce CRM includes cloud integration, legacy infrastructure and other on-premises software and hardware. The main aim of the
Permission Management
With Salesforce CRM, enterprises get access to a custom permissions module with which they can define access checks to individual
Sales Management
The software offers an accurate view of the entire business sales pipeline along with rapid updates, enabling admins to take
Contact Management
Salesforce CRM's contact management offers details of customer contacts, pulling data from social platforms. Enterprises can also
Have recommended this product
Overall Score
We love to hear from our buyers!
If you have used the solution
already, why not share your thoughts and help others make the right purchase.
Brand Name | Salesforce |
Information | Salesforce |
Founded Year | 1999 |
Director/Founders | Marc Benioff |
Company Size | 1000+ |
Other Products | Pardot, Salesforce Platform, Salesforce Service Cloud , Mulesoft Anypoint Platform, Salesforce Order Management |
Popular Salesforce CRM Comparisons
Q. How can I import data or contacts on Salesforce CRM?
Q. Is it possible to integrate Salesforce CRM with Mailchimp or an external ERP system?
Q. Can I get a demo of Salesforce CRM?
Q. Is it possible to track the top performers with Salesforce CRM?
Q. Is there a dedicated mobile app available for Salesforce CRM?