GoTo Resolve (GoToAssist)

by : GoTo

4.6
1 Rating & 1 Review
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Save upto 28%, Get GST Invoice on your business purchase |
T&C
Users who have registered businesses can buy products from merchants on the platform that meet their needs. However, all purchases made on the Platform must be for personal use. Users are forbidden from using any of the products they buy through the Platform for business, advertising, resale, or further distribution.
- The user will be sent a Tax Invoice ("GST invoice") for the purchase of all such products, which will, among other things, have the following information printed on it:
  
  - The GSTIN submitted by the User in connection with the registered business of the User.
  - The User's specified Entity Name for the User's Registered Business
- Please be aware that not every product qualifies for a GST Invoice. Only specific items sold by participating sellers and bearing the callout "GST Invoice Available" on the Platform's product detail page will be qualified for GST Invoice.
  The following goods and services will not be eligible for GST Invoice:
  
  - if the items come with Value Added Services such as Complete Mobile Protection or Assured Buyback.
  - if an exchange offer is made concurrently with the purchase of the goods
Please be aware that the GST invoice must include the user's GSTIN and the name of the business entity that the user has specified. Users should make sure the information they enter is accurate.

Any request for a correction to the GST Invoice will not be entertained by Techjockey.com or the Seller. Techjockey.com and the Seller are not responsible for any failure on the part of the user, including issues related to information the user has provided.

Please be aware that Techjockey.com is not in any way responsible for the GST Invoice or any associated input tax credit. Please choose the address that is listed as the registered place of business according to the GST authority's data in order to efficiently claim an input tax credit. Please be aware that the provisions of the GST Act and rules must be followed in order to claim an input tax credit.

The delivery and billing addresses must match; additionally, the GST authority will not grant input tax credits if the delivery address and GSTIN on the GST invoice are from different states. Please be aware that if the wrong GST details are given when placing an order, the order will be automatically canceled.
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GoTo Resolve (Formerly GoToAssist) is a remote support software meant for establishing frictionless remote connections with customers. The remote management software offers simple plugins for viewing the customer's screen either using a desktop application or a web browser. With GoTo Resolve, you c... Read more

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GoTo Resolve (GoToAssist) Software Pricing, Features & Reviews

What is GoTo Resolve?

With GoTo Resolve, you can address issues on the system of both your employees and customers. It also helps with remote diagnostics, multi-monitor navigation and file transfer.

This Remote access software is also helpful in connecting with unattended computers. The simple process requires running an installer to start the remote set-up on a customer's device for troubleshooting issues or conducting live sessions. Next, you can check for the available computers and use the one-click option to connect anytime.

Key Modules of GoTo Resolve Remote Desktop Software

Agent console for starting support sessions using the desktop or browser app.
Remote diagnostics to do software and hardware configurations for session reporting.
Multi-monitor navigation for switching between multiple computers with ease.
Multi-session support for simultaneously hosting up to fifteen sessions per technician.
Active directory connector to manage license provisioning and users with the GoTo Resolve account.

How to Start a Session with GoTo Resolve

Step 1: Launch GoTo Resolve from your mobile device, desktop or web browser
Step 2: Provide customers with the link so that they too can join you
Step 3: Use the inbuilt diagnostic tools for screen sharing

Benefits of GoTo Resolve Remote Support Software

Complete security of customer data
Faster IT support and management with Go To resolve IT support software
Updated network equipment and high capacity servers for optimal performance
Built-in brokers for balancing the sessions' load across several communication servers
TLS (transport layer security) and AES encryption
SRP authentication against all types of threats to the data
HTTP outbound connections for secured screen sharing
Centralized admin for customizing permissions
Live user support for resolving queries
Slack integration

GoTo Resolve Pricing

GoTo Resolve pricing details are available on request with the product experts at Techjockey.

GoTo Resolve (GoToAssist) Features

Ipad Iphone Android Apps

Simple tap options for accessing GoToAssist from multiple mobile operating systems or devices.

Unattended Access

An inbuilt toolbar in this remote support software makes it easy to add a computer for setting up unattended access.

File Transfer

The remote management software offers proxy and firewall-friendly connection for sharing files.

Mobile Device Support

The remote support software provides seamless mobile device support for screen sharing even while on the go.

Session Transfer

You can transfer support sessions to another technician for resolving queries.

Data Archiving

Store long-term data, save recordings and export reports with GoToAssist collaboration software

GoTo Resolve (GoToAssist) Review

Have recommended this product

Overall Score

4.6/5

Based on 1 Review

Features 5/5

Value for Money 4.5/5

Ease of Use 4.5/5

Customer Support 4.5/5

We love to hear from our buyers!

If you have used the solution already, why not share your thoughts and help others make the right purchase.

Jimit Dattani

User

Overall

4.6/5

Features

5/5

Value for Money

4.5/5

Ease of use

4.5/5

Customer Support

4.5/5

Likelihood to recommend

9/10

“Best software to access computer remotely”

Pros : It is super easy to use and interact with others remotely on their devices.

Cons : NO CONS

Posted - May 19, 2021

GoTo Resolve (GoToAssist) FAQ

Q. Is file transferring secure with GoTo Resolve?

A. The remote management software uses AES encryption and TLS for a secured file transfer and screen sharing experience.

Q. Can I use GoTo Resolve for switching between multiple customer screens?

A. The collaboration software offers a multi-monitor navigation system for switching simultaneously between different customer screens.

Q. What is active directory connector in GoTo Resolve?

A. The connector is used for managing license provisioning and users for GoTo Resolve account.

Q. Can GoTo Resolve be launched from a web browser?

A. GoTo Resolve can be launched from both web browsers and desktop application or mobile device easily.

Q. is GoTo Resolve legitimate?

A. As long as your tech support professionals are using GoTo Resolve for assisting your employees and customers with their devices or any features, it’s legitimate.

Q. How does GoTo Resolve work?

A. GoTo Resolve is a cloud-based solution that helps IT professionals connect with the laptop or mobile device of any customer or employee. It helps provide support anytime and from anywhere.